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Support & Information

What are O/uráe peptides?O/uráe offers a considered range of cosmetic-grade peptides selected for their role in advanced skin formulations. Each ingredient is chosen for its formulation relevance, quality, and consistency.

What is this product intended for?Our products are designed for individuals, formulators, and professionals seeking high-quality, cosmetic-grade peptide ingredients presented with clarity, care, and intention.

Is this a finished skincare product?O/uráe products are supplied as cosmetic-grade raw ingredients, intended for formulation use. They are not finished skincare products and are not designed for direct consumer application.

What does “cosmetic-grade” mean?
Cosmetic-grade refers to ingredients suitable for use in cosmetic formulations, handled and presented according to quality and purity standards appropriate for topical cosmetic use.

Where are your peptides sourced?
Our peptides are sourced from established manufacturers that specialise in high-purity peptide production. Each ingredient is selected based on quality, consistency, and formulation suitability.

Are your products tested?
We prioritise quality verification and responsible sourcing. Our peptides are produced under controlled conditions and assessed to meet cosmetic-grade expectations.

Are your products vegan and cruelty-free?
Our peptides are synthetically produced and not derived from animal sources. O/uráe does not conduct animal testing.

Can this product be injected or ingested?
This product is supplied for cosmetic formulation use only. O/uráe does not provide instructions for personal or medical use.

Are these products approved by the TGA?O/uráe products are not therapeutic goods and are therefore not subject to approval by the Therapeutic Goods Administration (TGA). They are supplied as cosmetic-grade ingredients and are offered in line with Australian cosmetic regulations.

Orders & support

Where do you ship?
We ship worldwide. Delivery times typically range from 4–5 business days, depending on your location.

How can I contact you?
You can reach us via the contact form on our website or by emailing team@ouraelabs.com. Our team is happy to help.

How should this product be stored, and what is its shelf life?For optimal stability, store sealed in a refrigerator, away from light, heat, and moisture. When stored correctly, cosmetic-grade peptides are typically stable for extended periods.